Pay Utility Bill

Utility Bill Increase for January.  Read more at Utility Rate Update


Pay Your Utility Bill

Water Bill Account Login


New to Bill Pay?  Directions are below.


Step 1.Pay Online

Register an online account to pay your bill, view current and past statements and go paperless. One-time payments can be made without registering an account. All you need is your account number from your bill.

Pay Online

Step 2.Pay by Phone

You can also check your account balance or make a payment 24/7 by calling 844-813-4736.  


Note:  Service Fees Apply.  Online payment service fee $3.75; Phone payment service fee: $4.20

In Person/By Mail

Step 1.Pay in Person

Credit Card and Check Payments Online

Monday - Friday:  8:00 a.m. to 4:30 p.m.

Drop Box on Door (available 24/7)

City Hall
5511 Liberty Avenue
Vermilion, Ohio 44089


Step 2.Pay by Mail

To make a payment by mail, include your bill or account number and mail to:

City of Vermilion, Utilities Department
5511 Liberty Avenue
Vermilion, Ohio 44089



Auto Pay

Bank Payments

Most banks will send a payment for you on the day of your choice with no fee.  Check with your banking institution for more information.

Automatic Bill Pay Through Deduction

The City of Vermilion offers customers the option of paying their utility bill electronically. Funds are transferred from the customer's checking account directly to the City to pay for all services that are on the City's utility bill. Simply complete the authorization form and return it to the City along with a voided check. This will help ensure that your transactions are appropriately posted. Allow 2-3 months for processing and withdrawals to start. Continue to pay your bill via other methods of payment until a message appears on your bill showing the withdrawal of electronic payment. Payments are deducted on the due date of your billing statement each month.

The City of Vermilion's bank will instruct your bank to deduct the entire amount of your utility bill from your checking account. Your bank will deduct your payment amount and forward the payment electronically to the City of Vermilion's bank. The payments will be shown on your monthly statement from your financial institution. The city will continue to mail your utility bills to you as usual. However, in the message box on the bill it will clearly state that your account has been set up to have payments made electronically.

If you have questions or concerns regarding your bill or the amount due, you should contact the Vermilion Utilities Billing Department at (440) 204-2420. If you no longer want to pay your bill by electronic payment, please notify the Vermilion Utilities Department 30 days in advance in writing that you want to stop paying your bills electronically.

Automatic Payment Request Form